CANCELLATION POLICY

Virtual Consultation Cancellation Policy
 
Rescheduling
As a customer, you may request to reschedule a virtual consultation without penalty by submitting a request at least twenty-four (24) hours in advance of the scheduled time to customerservice@educatebeauty360.com. The consultant will be notified of your request and provided the opportunity to agree to reschedule with the next availability.
 
If you request to reschedule a virtual consultation less than twenty-four (24) hours prior to the scheduled time and the consultant declines to reschedule, you will be assessed a late cancellation fee equivalent to the price of a 15-minute consultation with the participating consultant.
 
You will not be penalized in any way for Consultations that you cancel as a result of a rescheduling request submitted by the consultant.
 
Cancellation
  1.  As a customer, you may cancel a virtual consultation by submitting a request at least twenty-four (24) hours in advance of the scheduled time. You will not be penalized in any way for cancellation requests made more than twenty-four (24) hours in advance..

  2. You will not be penalized in any way for Telephone Consultations cancelled by the consultant, unless the cancellation results from a rescheduling request initiated by you within 24 hours of the scheduled time (see 2b above

    No-Show
  3. Any No-show workshops and or consultations will be non-refundable. Any no shows without reasonings, will be no longer able to book for further services. 
  4. b. If a consultant fails to participate in a scheduled Virtual Consultation with you without having cancelled in advance, you will not be penalized in any way.
Cancellation Policy for All Workshops
Preregistration is required for all workshops as space is limited.  Our workshops are “hands-on” and we try to keep the classes intimate to ensures you get the time and attention you need in the workshop.  You can preregister and reserve your space(s) online by booking for our group workshops or individual workshops.

No refund will be offered for our workshops due to supplies being covered for each participant. However if you need to cancel due to emergency we can credit your workshop for a later date. All no show participants will not be qualified to reschedule for any future workshops.

If Educate Beauty 360 cancels a workshop for any reason, such as illness or other major problem, a full refund will be offered to all participants.